Ignite your business success in today’s hyper-connected world.
Get ready to make a lasting impact like never before.
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I plan to reach
500 people
500 people
100
200
300
400
500
750
1,000
1,250
1,500
1,750
2,000
2,250
2,500
3,000
3,500
4,000
4,500
5,000
6,000
7,000
8,000
9,000
+10,000
1 Time
1 Time
1 Time
2 Times
3 Times
4 Times
monthly
Not sure which plan is for you?
Each customizable plan includes Hellotext’s innovative core features boosted by monthly credit pools. Pick and tweak the one that fits and transform your credits into growth.
Recommended
Starter
Businesses big and small taking their first steps in the eCommerce realm.
The current reach exceeds the allowance of this plan.
Streamline and enhance your customer engagement by managing all SMS and WhatsApp conversations and Team communication in one powerful Hub. Collaborate seamlessly with private notes and @mentions, with valuable customer insights and instant feedback at hand.
Keep every team member (or just the trusted parties) in the loop and in sync to provide a consistent and tailored experience all the time, every time.
Hellotext Hub
Streamline and enhance your customer engagement by managing all SMS and WhatsApp conversations and Team communication in one powerful Hub. Collaborate seamlessly with private notes and @mentions, with valuable customer insights and instant feedback at hand.
Keep every team member (or just the trusted parties) in the loop and in sync to provide a consistent and tailored experience all the time, every time.
Included
Included
Included
Team Members
Pick the plan that better suits your needs and buy in as many Team members as you might need. Define their roles, credentials and security clearance.
Team Members
Pick the plan that better suits your needs and buy in as many Team members as you might need. Define their roles, credentials and security clearance.
1 Member
1 Member
3 Members
3 Members
5 Members
5 Members
Credits
Our credit-based system puts engagement at the forefront of your strategy and you in control of your communication success.
Choose the plan with the credit load that better accommodates to your needs (and budget) and transform them into engagement fuel.
Whether it's sending impactful messages, triggering personalized journeys, or tracking real-time engagement and interactions, (See conversion table) you have the power to allocate these credits strategically, optimizing your resources with dynamic control over your communication success.
With Hellotext, you only pay for the impact you make.
SMS vs. WhatsApp Distribution
Credits
Our credit-based system puts engagement at the forefront of your strategy and you in control of your communication success.
Choose the plan with the credit load that better accommodates to your needs (and budget) and transform them into engagement fuel.
Whether it's sending impactful messages, triggering personalized journeys, or tracking real-time engagement and interactions, (See conversion table) you have the power to allocate these credits strategically, optimizing your resources with dynamic control over your communication success.
With Hellotext, you only pay for the impact you make.
SMS vs. WhatsApp Distribution
5,000
5,000 Credits
50,000
50,000 Credits
120,000
120,000 Credits
Extra Credit Bundles
Not sure if the predefined Credit Allowance will suffice to cover the amount of conversions planned? No problem. Purchase a bundle at a discount price or just pay for any extra credit consumed.
Extra Credit Bundles
Not sure if the predefined Credit Allowance will suffice to cover the amount of conversions planned? No problem. Purchase a bundle at a discount price or just pay for any extra credit consumed.
No bundle selected
No bundle selected
None
10,000
25,000
50,000
No bundle selected
No bundle selected
None
50,000
100,000
120,000
Contact Us
Phone Numbers
Whether you migrate an existing line or you acquire one from us, your customers will be able to reply and contact you at any time.
Combine WhatsApp with SMS promotions to get the best of both worlds. You can always get additional dedicated numbers if needed.
Phone Numbers
Whether you migrate an existing line or you acquire one from us, your customers will be able to reply and contact you at any time.
Combine WhatsApp with SMS promotions to get the best of both worlds. You can always get additional dedicated numbers if needed.
0
3
5
Short codes
Short codes, are customizable digit sequences, shorter than telephone numbers, used to address messages in the systems of mobile network operators.
Depending on your plan you can either send messages from a shared short code, migrate a pre-owned or use an exclusive one of your liking.
Short codes
Short codes, are customizable digit sequences, shorter than telephone numbers, used to address messages in the systems of mobile network operators.
Depending on your plan you can either send messages from a shared short code, migrate a pre-owned or use an exclusive one of your liking.
Shared short codes
Shared short codes
1 Exclusive short code
1 Exclusive short code
Migrate existing short codes
1 Exclusive chosen short code
1 Exclusive chosen short code
Migrate existing short codes
Migrate existing short codes
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Migrate existing short codes
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Keywords
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Keywords
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Not included
Allowed with owned shortcode
Allowed with owned shortcode
Keywords
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Keywords
Keywords are short and memorable words that customers can send to a short code to subscribe. Only to be used with owned short codes.
Not included
Allowed with owned shortcode
Allowed with owned shortcode
Customer Profiles
Hellotext generates a unified detailed profile per every unique contact added.
Build an audience as large as your business needs it to be. Add as many contacts as you desire without size restrictions and keep your audience data up-to-date and leverage it for targeted campaigns and personalized interactions.
Whether you import them in bulk, through integrations with existing databases and CRM systems, or using our built-in capture tools, profiles will continuously evolve becoming more rich and comprehensive as they feed from data and activity tracking.
Bear in mind that although there are no limits to the amount of contacts you can add, each plan has a predefined amount of unique profiles you can track each month.
Manually add or refine profiles, create customized segments, and utilize our dynamic segmentation tools to keep your contacts organized and ready to be engaged with personalized messages.
Customer Profiles
Hellotext generates a unified detailed profile per every unique contact added.
Build an audience as large as your business needs it to be. Add as many contacts as you desire without size restrictions and keep your audience data up-to-date and leverage it for targeted campaigns and personalized interactions.
Whether you import them in bulk, through integrations with existing databases and CRM systems, or using our built-in capture tools, profiles will continuously evolve becoming more rich and comprehensive as they feed from data and activity tracking.
Bear in mind that although there are no limits to the amount of contacts you can add, each plan has a predefined amount of unique profiles you can track each month.
Manually add or refine profiles, create customized segments, and utilize our dynamic segmentation tools to keep your contacts organized and ready to be engaged with personalized messages.
Unlimited
Unlimited
Unlimited
Customer Profiles
Hellotext generates a unified detailed profile per every unique contact added.
Build an audience as large as your business needs it to be. Add as many contacts as you desire without size restrictions and keep your audience data up-to-date and leverage it for targeted campaigns and personalized interactions.
Whether you import them in bulk, through integrations with existing databases and CRM systems, or using our built-in capture tools, profiles will continuously evolve becoming more rich and comprehensive as they feed from data and activity tracking.
Bear in mind that although there are no limits to the amount of contacts you can add, each plan has a predefined amount of unique profiles you can track each month.
Manually add or refine profiles, create customized segments, and utilize our dynamic segmentation tools to keep your contacts organized and ready to be engaged with personalized messages.
Customer Profiles
Hellotext generates a unified detailed profile per every unique contact added.
Build an audience as large as your business needs it to be. Add as many contacts as you desire without size restrictions and keep your audience data up-to-date and leverage it for targeted campaigns and personalized interactions.
Whether you import them in bulk, through integrations with existing databases and CRM systems, or using our built-in capture tools, profiles will continuously evolve becoming more rich and comprehensive as they feed from data and activity tracking.
Bear in mind that although there are no limits to the amount of contacts you can add, each plan has a predefined amount of unique profiles you can track each month.
Manually add or refine profiles, create customized segments, and utilize our dynamic segmentation tools to keep your contacts organized and ready to be engaged with personalized messages.
Unlimited
Unlimited
Unlimited
Audience Tracking
Tracking your customers actions all across the board unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.
Although there isn’t a limit to the amount of profiles you can add to your audience and interact with, there is a limit to how many profiles you can track.
Each plan has a predefined amount of profiles you can track each month to check what your customers do when they interact with your brand all across each platform. If you desire to track more profiles than the preset amount in your plan, you can purchase additional trackable profiles or directly upgrade to a plan with a larger amount of monthly trackable profiles.
Audience Tracking
Tracking your customers actions all across the board unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.
Although there isn’t a limit to the amount of profiles you can add to your audience and interact with, there is a limit to how many profiles you can track.
Each plan has a predefined amount of profiles you can track each month to check what your customers do when they interact with your brand all across each platform. If you desire to track more profiles than the preset amount in your plan, you can purchase additional trackable profiles or directly upgrade to a plan with a larger amount of monthly trackable profiles.
1,500 Profiles
1,500
5,000 Profiles
5,000
20,000 Profiles
20,000
Audience Tracking
Tracking your customers actions all across the board unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.
Although there isn’t a limit to the amount of profiles you can add to your audience and interact with, there is a limit to how many profiles you can track.
Each plan has a predefined amount of profiles you can track each month to check what your customers do when they interact with your brand all across each platform. If you desire to track more profiles than the preset amount in your plan, you can purchase additional trackable profiles or directly upgrade to a plan with a larger amount of monthly trackable profiles.
Audience Tracking
Tracking your customers actions all across the board unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.
Although there isn’t a limit to the amount of profiles you can add to your audience and interact with, there is a limit to how many profiles you can track.
Each plan has a predefined amount of profiles you can track each month to check what your customers do when they interact with your brand all across each platform. If you desire to track more profiles than the preset amount in your plan, you can purchase additional trackable profiles or directly upgrade to a plan with a larger amount of monthly trackable profiles.
1,500 Profiles
1,500
5,000 Profiles
5,000
20,000 Profiles
20,000
Activity Reports
Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the efficiency of your communication efforts. Measure unlimited engagement metrics like clicks, percentage of purchases and total revenues, CTR and much more. Build a detailed and robust profile of understanding of each and every individual in your audience.
Activity Reports
Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the efficiency of your communication efforts. Measure unlimited engagement metrics like clicks, percentage of purchases and total revenues, CTR and much more. Build a detailed and robust profile of understanding of each and every individual in your audience.
Updated every 30 minutes
Updated in Real-time
Updated in Real-time
Activity Reports
Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the efficiency of your communication efforts. Measure unlimited engagement metrics like clicks, percentage of purchases and total revenues, CTR and much more. Build a detailed and robust profile of understanding of each and every individual in your audience.
Activity Reports
Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the efficiency of your communication efforts. Measure unlimited engagement metrics like clicks, percentage of purchases and total revenues, CTR and much more. Build a detailed and robust profile of understanding of each and every individual in your audience.
Updated every 30 minutes
Updated in Real-time
Updated in Real-time
White Label
Build a stronger brand awareness and engagement by using your own domain and brand on shortlinks and captures.
White Label
Build a stronger brand awareness and engagement by using your own domain and brand on shortlinks and captures.
Hellotext domain on short links
Hellotext brand on captures
Short links with custom domain
No Hellotext brand on captures
Short links with custom domain
No Hellotext brand on captures
White Label
Build a stronger brand awareness and engagement by using your own domain and brand on shortlinks and captures.
White Label
Build a stronger brand awareness and engagement by using your own domain and brand on shortlinks and captures.
Hellotext domain on short links
Hellotext brand on captures
Short links with custom domain
No Hellotext brand on captures
Short links with custom domain
No Hellotext brand on captures
Hellotext brand on captures
Hellotext brand on captures
White Glove
With dedicated support and consultancy, our team becomes an extension of yours, helping you set up campaigns, configure advanced features, and achieve optimal results.
White Glove
With dedicated support and consultancy, our team becomes an extension of yours, helping you set up campaigns, configure advanced features, and achieve optimal results.
Not included
Not included
Included
Want to see more? See the complete list of features included in this plan.
Want to see more? See the complete list of features included in this plan.
Want to see more? See the complete list of features included in this plan.
Audience Management
Capture potential customers or Import and convert those already subscribed.
Unlock the power of unified customer profiles with Hellotext.
Track their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Keep them organized and ready to engage with our Intelligent segmentation.
Audience Management
Capture potential customers or Import and convert those already subscribed.
Unlock the power of unified customer profiles with Hellotext.
Track their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Keep them organized and ready to engage with our Intelligent segmentation.
Import Customers
Capture new potential subscribers or Import and convert each individual customer.
Unlock the power of unified customer profiles with Hellotext. Capture their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Import Customers
Capture new potential subscribers or Import and convert each individual customer.
Unlock the power of unified customer profiles with Hellotext. Capture their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Third-Party Integrations
Seamlessly Integrate with the most popular marketplaces, CRM platforms and billing systems and let Hellotext track and manage all of your data across the board.
Third-Party Integrations
Seamlessly Integrate with the most popular marketplaces, CRM platforms and billing systems and let Hellotext track and manage all of your data across the board.
Intelligent Segmentation
Organize and manage your audience in a more efficient manner. Create and customize dynamic segments and lists that feed in real time from your customers' activity across all platforms, and update automatically.
Intelligent Segmentation
Organize and manage your audience in a more efficient manner. Create and customize dynamic segments and lists that feed in real time from your customers' activity across all platforms, and update automatically.
Lists
Create custom lists and organize your audience in highly segmented groups to simplify and increase your campaign efficiency.
Combine lists with segments to achieve specific and extremely targeted impacts.
Lists
Create custom lists and organize your audience in highly segmented groups to simplify and increase your campaign efficiency.
Combine lists with segments to achieve specific and extremely targeted impacts.
Profiles
Profiles
Unlimited Properties
Unlimited Properties
History of Activities
History of Activities
Team Inbox
A multi-channel inbox where your team members can manage and streamline customer SMS and WhatsApp conversations, collaborate between each other using private notes and mentions and maintain a unified view of customer interactions.
Team Inbox
A multi-channel inbox where your team members can manage and streamline customer SMS and WhatsApp conversations, collaborate between each other using private notes and mentions and maintain a unified view of customer interactions.
Assign between team members
Assign between team members
Open & Close Conversations
Open & Close Conversations
Private notes
Private notes
Campaigns
Easily build personalized marketing campaigns with communications and promotions that drive more revenue and attention towards your brand, all powered by your customer data.
Create form scratch or use one of our templates. Synch and program one or multiple messages to be sent out at specific times or when triggered by a customer.
Campaigns
Easily build personalized marketing campaigns with communications and promotions that drive more revenue and attention towards your brand, all powered by your customer data.
Create form scratch or use one of our templates. Synch and program one or multiple messages to be sent out at specific times or when triggered by a customer.
Multi-channel Campaigns
Multi-channel Campaigns
Attribution Reporting
Attribution Reporting
Templates
Templates
Scheduling
Scheduling
Link Shortener
Convert product links into shorter links to nicely fit into message and track how much revenue they reap.
Link Shortener
Convert product links into shorter links to nicely fit into message and track how much revenue they reap.
Journeys
Journeys are automated flows with custom programmable steps and actions that can be triggered by multiple conditions and actions.
Choose and edit from predefined automated journeys such as “Abandoned Cart” or design your own adapted to your specific business needs.
Journeys
Journeys are automated flows with custom programmable steps and actions that can be triggered by multiple conditions and actions.
Choose and edit from predefined automated journeys such as “Abandoned Cart” or design your own adapted to your specific business needs.
Built-in Templates
Built-in Templates
Custom journeys
Custom journeys
Capture Tools
Capture new audiences and get them to subscribe to start tracking their activity and learn about their tastes and trends.
Capture Tools
Capture new audiences and get them to subscribe to start tracking their activity and learn about their tastes and trends.
QR Codes
QR Codes
Pop-Ups
Pop-Ups
Instagram Story links
Instagram Story links
Tracking
Tracking
Custom Actions
Custom Actions
JavaScript Library
JavaScript Library
eCommerce Integrations
eCommerce Integrations
API
API
Still undecided? Get in touch and we’ll help you get you the right choice for you.
Your personalized solution for hands-on campaign management. Let our experts take the reins, handling every aspect of your marketing campaigns with precision and care.
From strategy development to execution, optimization, and reporting, we’ve got you covered. Experience the peace of mind that comes with knowing seasoned professionals are driving your success.
Maximize your return, unleash your brand’s potential, and leave the heavy lifting to us. With our White Glove service, we’re committed to delivering exceptional results while you focus on what you do best. Let’s elevate your marketing game together.
Frequent Questions
What are the different subscription plans available?
Hellotext offers a range of subscription plans you can customize to fit your needs.
Starter, Growth or Scale plans, each offering different features and capabilities along with scalable credit pools to suit businesses of all sizes.
What features are included in each subscription plan?
Each subscription plan includes our core features such as the Hellotext Hub, messaging automation, reporting and analytics, and access to our API as well as a predefined credit pool.
However, higher-tier plans offer additional features such as advanced campaign management, white-label branding, and dedicated support.
How does the pricing and billing work?
Hellotext operates on a flexible pay-as-you-go pricing model allowing you to subscribe on a monthly basis or on an annual subscription with a discounted rate.
Once you select the plan that aligns with your needs you will be billed monthly for the core plan including any pre-paid add-ons or premium features you choose to enhance your strategy, along with any excess usage incurred during the previous month.
Our pricing is transparent, flexible, and scalable to meet your evolving needs.
Can I upgrade or downgrade my subscription plan?
At Hellotext, we understand that business needs can change over time. In fact we are counting on your growth as you leverage the power of Hellotext.
As your business expands and your customer engagement needs evolve, we provide the flexibility to upgrade your subscription plan, unlocking more powerful features and capabilities to help you scale up.
Our purpose is to equip your business with the tools it needs to flourish and make a lasting impact. We believe in your potential to reach new heights with Hellotext.
Should you find that your requirements change, we also allow for downgrades in subscription plans. However, please note that in the case of a downgrade, there may be a penalty fee for any additional usage beyond the limitations of the new plan.
With Hellotext, you’re not just choosing a marketing intelligence tool – you’re embarking on a journey of growth and success. Together, we’ll make every interaction count and deliver exceptional experiences that build lasting relationships with your customers.
We believe in maintaining a strong partnership with our customers and ensuring that our subscription plans are flexible to support your business journey.
Is there a free trial?
Yes, Hellotext offers a free trial.
Through our Freemium plan, you can explore and experience the basic features of our platform for a period of 30 days.
During this trial period, you can use Hellotext to its full potential, getting a firsthand experience of how it can benefit your business. The Freemium month allows you to test our platform for free without any commitment, giving you ample time to familiarize yourself with its capabilities and see how it fits your needs.
Please note that while the platform usage is free your credit consumption for SMS and WhatsApp conversations during the trial will be charged according to Hellotext’s credit conversion rates.
This pay-as-you-go approach allows you to pay only for what you use and provides full transparency on the cost of each message and conversion.
At the end of the 30-day free trial, you can seamlessly upgrade to one of our premium subscription plans if you wish to continue using Hellotext's advanced features and increased capacity. Your data and settings will be preserved when you transition from the Freemium plan to a premium plan, ensuring a smooth and uninterrupted experience.
