Flexible plans that adjust to your needs.

Ignite your business' success in today's hyperconnected world.
Get ready to make a lasting impact like never before. Learn more

I plan to reach

500 people

1 Time

monthly

Not sure which plan is for you? Each customizable plan includes Hellotext’s innovative core features boosted by monthly credit pools. Pick and tweak the one that fits and transform your credits into growth.	Recommended Starter Businesses big and small taking their first steps/ dipping the toes in the e-commerce realm. The current reach exceeds the allowance of this plan. Starts at $243.25 USD /month for 12 months. Plus applicable taxes. Get a demo	Growth For businesses looking to build on their brand and make a splash / set to take the leap. The current reach exceeds the allowance of this plan. Starts at $852.75 USD /month for 12 months. Plus applicable taxes. Get a demo	Scale For businesses set to skyrocket / take the world by storm. The current reach exceeds the allowance of this plan. To your needs. Talk to us /month for 12 months. Plus applicable taxes. Get a demo
Hellotext Hub Streamline and enhance your customer engagement by managing all SMS and WhatsApp conversations and Team communication in one powerful Hub. Collaborate seamlessly with private notes and @mentions, with valuable customer insights and instant feedback at hand. Keep every team member (or just the trusted parties) in the loop and in sync to provide a consistent and tailored experience all the time, every time.
Hellotext Hub Streamline and enhance your customer engagement by managing all SMS and WhatsApp conversations and Team communication in one powerful Hub. Collaborate seamlessly with private notes and @mentions, with valuable customer insights and instant feedback at hand. Keep every team member (or just the trusted parties) in the loop and in sync to provide a consistent and tailored experience all the time, every time.	Included	Included	Included
Team Members Pick the plan that better suits your needs and buy in as many Team members as you might need. Define their roles, credentials and security clearance.
Team Members Pick the plan that better suits your needs and buy in as many Team members as you might need. Define their roles, credentials and security clearance.	1 Member 1 Member	3 Members 3 Members	5 Members 5 Members
Credits Our credit-based system puts engagement at the forefront of your strategy and you in control of your communication success. Choose the plan with the credit load that better accommodates to your needs (and budget) and transform them into engagement fuel. Whether it's sending impactful messages, triggering personalized journeys, or tracking real-time engagement and interactions, (See conversion table) you have the power to allocate these credits strategically, optimizing your resources with dynamic control over your communication success With Hellotext, you only pay for the impact you make. Credits conversion table Transform your credits into growth. Outgoing local SMS 1 Credit International SMS 1 Credit WhatsApp Conversations * 2 Credits Engagements ** 6 Credits Mercado Libre private messages 1/10th of Credit Outgoing SMS from Migrated Number 1/10th of Credit * Follows Whatsapp Business criteria: Conversations are 24-hour message threads between you and your customers. They are opened when Template form messages are sent and delivered. Service Conversations follow the "Free Tier Conversations" criteria. ** Engagement comprises a desired specific and traceable reaction to a sent message, conversation, online or offline campaign. From clicking on a link to sending a KEYWORD, signing up, or scanning a QR code in order to subscribe. Disclaimer: Please note that any outgoing SMS, WhatsApp conversations, or engagements generated after exceeding the monthly quota will be subject to a charge of USD 0.07 per credit on yearly plans paid monthly and USD 0.09 on monthly plans with no yearly signed obligation. SMS vs. WhatsApp Distribution
Credits Our credit-based system puts engagement at the forefront of your strategy and you in control of your communication success. Choose the plan with the credit load that better accommodates to your needs (and budget) and transform them into engagement fuel. Whether it's sending impactful messages, triggering personalized journeys, or tracking real-time engagement and interactions, (See conversion table) you have the power to allocate these credits strategically, optimizing your resources with dynamic control over your communication success With Hellotext, you only pay for the impact you make. Credits conversion table Transform your credits into growth. Outgoing local SMS 1 Credit International SMS 1 Credit WhatsApp Conversations * 2 Credits Engagements ** 6 Credits Mercado Libre private messages 1/10th of Credit Outgoing SMS from Migrated Number 1/10th of Credit * Follows Whatsapp Business criteria: Conversations are 24-hour message threads between you and your customers. They are opened when Template form messages are sent and delivered. Service Conversations follow the "Free Tier Conversations" criteria. ** Engagement comprises a desired specific and traceable reaction to a sent message, conversation, online or offline campaign. From clicking on a link to sending a KEYWORD, signing up, or scanning a QR code in order to subscribe. Disclaimer: Please note that any outgoing SMS, WhatsApp conversations, or engagements generated after exceeding the monthly quota will be subject to a charge of USD 0.07 per credit on yearly plans paid monthly and USD 0.09 on monthly plans with no yearly signed obligation. SMS vs. WhatsApp Distribution	1,350 1,350 Credits	6,750 6,750 Credits	20,000 20,000 Credits
Extra Credit Bundles Not sure if the predefined Credit Quota / Credit Allowance will suffice to cover the amount of engagements planned. No problem. you only pay for the impact you make. Pay for any extra credit consumed or just Purchase a bundle at a discount price.
Extra Credit Bundles Not sure if the predefined Credit Quota / Credit Allowance will suffice to cover the amount of engagements planned. No problem. you only pay for the impact you make. Pay for any extra credit consumed or just Purchase a bundle at a discount price.	No bundle selected None No bundle selected None 1,000 1,000 2,500 2,500 3,000 3,000	No bundle selected None No bundle selected None 5,000 5,000 10,000 10,000 12,000 12,000	No bundle selected None No bundle selected None
Phone Numbers Wether you migrate an existing line or you acquire one from us, your customers will be able to reply and contact you Combine WhatsApp with SMS promotions to get the best of worlds. You can always get additional dedicated numbers.
Phone Numbers Wether you migrate an existing line or you acquire one from us, your customers will be able to reply and contact you Combine WhatsApp with SMS promotions to get the best of worlds. You can always get additional dedicated numbers.	0	3	5
Shortcodes Short codes, are customizable digit sequences, shorter than telephone numbers, used to address messages in the systems of mobile network operators.
Shortcodes Short codes, are customizable digit sequences, shorter than telephone numbers, used to address messages in the systems of mobile network operators.	Shared shortcodes Shared shortcodes	1 Exclusive shortcode 1 Exclusive shortcode Migrate existing shortcodes	1 Exclusive chosen shortcode 1 Exclusive chosen shortcode Migrate existing shortcodes
Migrate existing shortcodes Keywords are short and memorable words that customers can send to a short code to subscribe.
Migrate existing shortcodes Keywords are short and memorable words that customers can send to a short code to subscribe.
Keywords Keywords are short and memorable words that customers can send to a short code to subscribe.
Keywords Keywords are short and memorable words that customers can send to a short code to subscribe.	Not included	Allowed with owned shortcode	Allowed with owned shortcode
Audience Tracking Track what your customers do when they interact with your brand. Tracking your customers actions in an unified way unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.
Audience Tracking Track what your customers do when they interact with your brand. Tracking your customers actions in an unified way unlocks an unprecedented number of possibilities: segment your audience based on their behavior to reach them with better and more precise campaigns, trigger automations based on what customers do and let your team use this data as it happens as opportunities to engage and sell more.	1,500 Profiles 1,500	5,000 Profiles 5,000	20,000 Profiles 20,000
Activity Reports Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the performance of your communication efforts. Measure important engagement metrics like clicks, percentage of purchases and total revenues. Build a detailed and robust profile of understanding of each and every individual in your audience.
Activity Reports Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the performance of your communication efforts. Measure important engagement metrics like clicks, percentage of purchases and total revenues. Build a detailed and robust profile of understanding of each and every individual in your audience.	Updated every 30 minutes	Updated in Real-time	Updated in Real-time
Activity Reports Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the performance of your communication efforts. Measure important engagement metrics like clicks, percentage of purchases and total revenues. Build a detailed and robust profile of understanding of each and every individual in your audience.
Activity Reports Get detailed reports with valuable insights on the performance of your campaigns. Act and react to increase the performance of your communication efforts. Measure important engagement metrics like clicks, percentage of purchases and total revenues. Build a detailed and robust profile of understanding of each and every individual in your audience.	Updated every 30 minutes	Updated in Real-time	Updated in Real-time
White Label
White Label	Hellotext domain on shortlinks Hellotext brand on captures	Shortlinks with custom domain No Hellotext brand on captures	Shortlinks with custom domain No Hellotext brand on captures
Hellotext brand on captures
Hellotext brand on captures
White Glove Confidently take the leap into the world of conversational commerce with the help of our experts.
White Glove Confidently take the leap into the world of conversational commerce with the help of our experts.	Not included	Not included	Included
	Want to see more? See the complete list of features included in this plan.	Want to see more? See the complete list of features included in this plan.	Want to see more? See the complete list of features included in this plan.
Audience Management Capture potential customers or Import and convert those already subscribed. Unlock the power of unified customer profiles with Hellotext. Track their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels. Keep them Intelligent segmentation.
Audience Management Capture potential customers or Import and convert those already subscribed. Unlock the power of unified customer profiles with Hellotext. Track their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels. Keep them Intelligent segmentation.
Import Customers Capture new potential subscribers or Import and convert each individual customer. Unlock the power of unified customer profiles with Hellotext. Capture their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Import Customers Capture new potential subscribers or Import and convert each individual customer. Unlock the power of unified customer profiles with Hellotext. Capture their characteristics and behaviors, unveiling what they love, browse, and purchase across all channels.
Third-Party Integrations Integrate with other platforms such as WhatsApp or Mercado Libre and let Hellotext manage all of your data across the board.
Third-Party Integrations Integrate with other platforms such as WhatsApp or Mercado Libre and let Hellotext manage all of your data across the board.
Intelligent Segmentation Organize your Audience Base Build real-time segments of your audience based on the characteristics and behaviors of your subscribers.
Intelligent Segmentation Organize your Audience Base Build real-time segments of your audience based on the characteristics and behaviors of your subscribers.
Lists
Lists
Profiles
Profiles
Unlimited Properties
Unlimited Properties
History of Activities
History of Activities
Team Inbox
Team Inbox
Assign between team members
Assign between team members
Open & Close Conversations
Open & Close Conversations
Private notes
Private notes
Campaigns Easily build personalized marketing campaigns with communications and promotions that drive more revenue and attention towards your brand, all powered by your customer data.
Campaigns Easily build personalized marketing campaigns with communications and promotions that drive more revenue and attention towards your brand, all powered by your customer data.
Multi-channel Campaigns
Multi-channel Campaigns
Attribution Reporting
Attribution Reporting
Templates
Templates
Scheduling
Scheduling
Link Shortener Convert product links into shorten links to nicely fit into message and track how much revenue they reap.
Link Shortener Convert product links into shorten links to nicely fit into message and track how much revenue they reap.
Journeys Design your own or predefined automated journeys adapted to your specific business needs. Choose from multiple templates, triggers, conditions and steps.
Journeys Design your own or predefined automated journeys adapted to your specific business needs. Choose from multiple templates, triggers, conditions and steps.
Built-in Templates
Built-in Templates
Custom journeys
Custom journeys
Capture Tools
Capture Tools
QR Codes
QR Codes
Pop-Ups
Pop-Ups
Instagram Story links
Instagram Story links
Tracking
Tracking
Custom Actions
Custom Actions
JavaScript Library
JavaScript Library
eCommerce Integrations
eCommerce Integrations
API
API
	Still undecided? Get in touch and we’ll help you get you the right choice for you. Talk to us	Still undecided? Get in touch and we’ll help you get you the right choice for you. Talk to us	Still undecided? Get in touch and we’ll help you get you the right choice for you. Talk to us

Working with all the local mobile operators

Agency consulting services

Strategic Team

Your personalized solution for hands-on campaign management. Let our experts take the reins, handling every aspect of your marketing campaigns with precision and care.
From strategy development to execution, optimization, and reporting, we've got you covered. Experience the peace of mind that comes with knowing seasoned professionals are driving your success.
Maximize your ROI, unleash your brand's potential, and leave the heavy lifting to us. With our White Glove service, we're committed to delivering exceptional results while you focus on what you do best. Let's elevate your marketing game together.

Plans and Subscriptions
- What are the different subscription plans available with Hellotext?
  - Hellotext offers a range of subscription plans you can customize to fit your needs. Starter, Growth or Scale plans, each offering different features and capabilities along with scalable credit pools to suit businesses of all sizes.
- What features are included in each subscription plan?
  - Each subscription plan includes our core features such as the Hellotext Hub, messaging automation, reporting and analytics, and access to our API as well as a predefined credit pool. However, higher-tier plans offer additional features such as advanced campaign management, white-label branding, and dedicated support.
- How does the pricing and billing work for Hellotext?
  - Hellotext operates on a flexible pay-as-you-go pricing model allowing you to subscribe on a monthly basis or on an annual subscription with a discounted rate. Once you select the plan that aligns with your needs you will be billed monthly for the core plan including any pre-paid add-ons or premium features you choose to enhance your strategy, along with any excess usage incurred during the previous month. Our pricing is transparent, flexible, and scalable to meet your evolving needs.
- Can I upgrade or downgrade my subscription plan?
  - At Hellotext, we understand that business needs can change over time. In fact we are counting on your growth as you leverage the power of Hellotext. As your business expands and your customer engagement needs evolve, we provide the flexibility to upgrade your subscription plan, unlocking more powerful features and capabilities to help you scale up.
  - Our purpose is to equip your business with the tools it needs to flourish and make a lasting impact. We believe in your potential to reach new heights with Hellotext. Should you find that your requirements change, we also allow for downgrades in subscription plans. However, please note that in the case of a downgrade, there may be a penalty fee for any additional usage beyond the limitations of the new plan.
  - With Hellotext, you're not just choosing a customer engagement platform – you're embarking on a journey of growth and success. Together, we'll make every interaction count and deliver exceptional experiences that build lasting relationships with your customers.
  - We believe in maintaining a strong partnership with our customers and ensuring that our subscription plans are flexible to support your business journey.
- Is there a free trial?
  - Yes, Hellotext offers a free trial. Through our Freemium plan, you can explore and experience the basic features of our customer engagement platform for a period of 30 days. During this trial period, you can use Hellotext to its full potential, getting a firsthand experience of how it can benefit your business. The Freemium month allows you to test our platform for free without any commitment, giving you ample time to familiarize yourself with its capabilities and see how it fits your needs. Please note that while the platform usage is free your credit consumption for SMS and WhatsApp conversations during the trial will be charged according to Hellotext’s credit conversion rates. This pay-as-you-go approach allows you to pay only for what you use and provides full transparency on the cost of each message and engagement. At the end of the 30-day free trial, you can seamlessly upgrade to one of our premium subscription plans if you wish to continue using Hellotext's advanced features and increased capacity. Your data and settings will be preserved when you transition from the Freemium plan to a premium plan, ensuring a smooth and uninterrupted experience.

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Flexible plans that adjust to your needs.

Not sure which plan is for you?

Starts at

$243.25 USD

Starts at

$852.75 USD

To your needs.

Talk to us

Included

Included

Included

Plans and Subscriptions

What are the different subscription plans available with Hellotext?

What features are included in each subscription plan?

How does the pricing and billing work for Hellotext?

Can I upgrade or downgrade my subscription plan?

Is there a free trial?

Start sending text messages with Hellotext today