The system that grows your eCommerce while you sleep.
Automate WhatsApp, SMS, and social media with intelligent playbooks that recover carts, activate customers, and generate real sales without manual effort.
Starter
Start selling with essential automation for solo founders.
From
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. More information.
Single user workspace
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 per 1,000.
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WhatsApp +
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Instagram Direct Messages
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Facebook Messenger
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Mercado Libre
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$0.01/SMS in Ghana
Also included:
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1 WhatsApp verified line
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Instant integrations with eCommerce platforms (Wix, Shopify, Woo, Mercado Libre, VTEX)
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Capture subscribers with Webchat, Popups, QR Code, Forms
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Cart Saver journey
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Build chatbots and automations with Journeys
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SMS & WhatsApp Campaigns
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Basic reporting in real-time
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Unlimited customer profiles
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Templates
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2 months of customer activity history
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Standard support via email with responses within 24 hours during business hours.
Small
Recover more sales and scale with essential revenue automation.
From
Plus applicable taxes.
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. More information.
Unlimited team members
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 per 1,000.
Up to 7,000 SMS in Ghana
Everything in Starter plus:
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Remove Hellotext brand from Webchat and Forms
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Use your domain's name in short links
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Advanced reporting
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Custom actions
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Assigning conversations
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6 months of customer activity history
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Priority support via email and WhatsApp with responses within 8 hours during business hours.
Grow
Scale revenue faster with advanced AI automation.
From
Plus applicable taxes.
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. More information.
Unlimited team members & AI agents
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 per 1,000.
Up to 30,000 SMS in Ghana
Everything in Small plus:
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2 WhatsApp verified lines
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2 Custom AI Agents
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Complete customer activity history
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HTTP Requests in Automations
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Dedicated account representative with responses within 4 hours during business hours.
Playbooks
See which playbooks are included in each plan.
Starter
Small
Grow
Capture
Add a live chat widget to your website for real-time conversations.
Scannable codes that provide a one-click subscription through SMS or WhatsApp.
Customizable pop-ups to collect Email and SMS subscribers.
Embeddable forms to capture subscriber information on your site.
Mobile links that open the Messages app, letting users subscribe with one click.
Increase opt-ins with smart incentives and triggers.
Collect and enrich customer profile data automatically.
Give every new subscriber a warm handshake.
Convert
Recover abandoned carts with timely reminders and incentives.
Recover abandoned carts with AI-personalized follow-ups.
For brands with lots of sign-ups who window shop but never buy.
Converts value-hook opt-ins into first‑time buyers.
Catch visitors who viewed a product but never added it to cart.
Upsell matching items based on products shoppers already viewed.
Notify interested shoppers automatically when a product price drops.
Reduce last-second friction with an AI assistant at checkout.
Win-Back
Delight shoppers on their birthday with a personalized gift code.
Re-activate customers who haven’t purchased or visited in months.
Celebrate purchase anniversaries to keep customers engaged.
Re-engage inactive contacts once, then suppress them automatically.
Seasonal
Alert shoppers the moment a wait-listed item is back in stock.
Auto-run holiday campaigns by country. No manual dates needed.
Move overstock fast with urgency tied to real-time inventory.
Build hype and convert subscribers the moment a product launches.
Service & Experience
24/7 support agent that answers questions instantly.
Send shipping updates and let AI answer “Where’s my order?”
Collect reviews and showcase UGC automatically after purchase.
Measure customer loyalty with automated Net Promoter Score surveys.
Track customer satisfaction with automated post-interaction surveys.
Automate returns and exchanges without human intervention.
DIY
Send one-time campaigns to your audience via SMS or WhatsApp.
Design multi-step customer journeys with full control.
Build a custom agent to handle specific tasks or workflows.
Estimate your revenue potential in Ghana
Based on a ticket value of $75 and approximately 1 delivery per week per customer.
Total number of customers in your database that you have the consent to target with promotions.
How many SMS messages you plan to send per month.
How many WhatsApp promotional messages you plan to send per month.
Expected sales that Hellotext can help you generate per month.
Enterprise plans available
- For requirements of millions of SMS or WhatsApp deliveries.
- Enterprise level support
- Exclusive short codes
- 99.5% SLA (Service Level Agreement)
Hear from some of the companies that love Hellotext
What is considered attribution?
An order is attributed to Hellotext only when we’re the last non-direct click before the purchase.
The attribution window is 24 hours per impacted phone; if the shopper clicks your Hellotext short link on that same device, the window extends to 7 days.
We don’t attribute manual entries, general store sales not tied to Hellotext messages, or purchases that occur in conversations handled by a human team member.
Are AI‑powered messages really unlimited?
For most brands, yes—in practice they’re included. Each month you pay only one of these, whichever is highest: (1) your plan minimum, (2) the performance fee (1–5% of attributed revenue), (3) SMS costs, or (4) the variable messaging fee.
That means AI-powered WhatsApp/Instagram/Webchat messages come at no extra cost whenever your performance fee, your plan minimum, or your SMS costs are higher than the variable messaging fee. Only if all three are lower do we charge the variable fee of US $2 per 1,000 messages (never in addition to the others).
Note: WhatsApp conversation fees from Meta are billed separately.
Do I need to enter payment info to try Hellotext?
Nope! You can explore all features completely free for 1 month—no credit card required.
Can I cancel anytime?
Yes, you can cancel whenever you like—no contracts or hidden fees.
What payment methods are supported?
We accept major credit cards and bank transfers, depending on your region.
In what currency will I be charged?
You’ll be billed in your local currency whenever possible. The pricing page will show the currency based on your location.
Your eCommerce Success Story Starts Here
Choose progress, step up and unleash your eCommerce full potential.
Embrace Hellotext and turn every interaction into effortless growth.
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