38 Playbooks
Each Playbook works toward one goal for your store. Pick a goal to see the Playbooks built for it.
10 Playbooks
Widgets and forms
Add a live chat widget to your website for real-time conversations.
Add a floating WhatsApp button to your website.
Scannable codes that provide a one-click subscription through SMS or WhatsApp.
Customizable pop-ups to collect Email and SMS subscribers.
Embeddable forms to capture subscriber information on your site.
Mobile links that open the Messages app, letting users subscribe with one click.
Give every new subscriber a warm handshake.
Turn interest into alerts with offers and key buying moments.
Increase opt-ins with smart incentives and triggers.
Collect and enrich customer profile data automatically.
7 Playbooks
From visit to purchase
Recover abandoned carts with timely reminders and incentives.
Recover abandoned carts with AI-personalized follow-ups.
Alert shoppers the moment a wait-listed item is back in stock.
For brands with lots of sign-ups who window shop but never buy.
Catch visitors who viewed a product but never added it to cart.
Upsell matching items based on products shoppers already viewed.
Notify interested shoppers automatically when a product price drops.
4 Playbooks
Repeat purchases and cross-sell
Recommend the right products in real time based on customer behavior.
Re-engage customers before they go fully inactive.
Increase basket size with timely cross-sell suggestions.
Remind customers to reorder right when they’re about to run out.
4 Playbooks
Re-engage inactive customers
Delight shoppers on their birthday with a personalized gift code.
Re-activate customers who haven’t purchased or visited in months.
Celebrate purchase anniversaries to keep customers engaged.
Warmly re-engage customers after a year without activity.
3 Playbooks
Key dates and launches
Auto-run holiday campaigns by country. No manual dates needed.
Move overstock fast with urgency tied to real-time inventory.
Build hype and convert subscribers the moment a product launches.
7 Playbooks
AI support and post-purchase
Answer product and policy questions using your documented knowledge.
Send shipping updates and let AI answer “Where’s my order?”
Collect reviews and showcase UGC automatically after purchase.
After each delivery, ask your customers from 1 to 10 if they'd recommend you.
Track customer satisfaction with automated post-interaction surveys.
Let customers cancel orders or save the sale in chat.
Guide supported return and exchange requests through a configured flow.
3 Playbooks
Campaigns and Playbooks your way
Send one-time campaigns to your audience via SMS or WhatsApp.
Design multi-step customer journeys with full control.
Build a custom agent to handle specific tasks or workflows.
You set the goal and the limits. The system pursues it automatically. More sales, more repeat purchases, more customers.
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