SMS
SMS to any mobile in Colombia and Uruguay, no app needed. Campaigns to your segments and AI Playbooks that write to each customer.
No card to get started
Illustrative SMS from Bruma, a fictional store, with sample products and prices.
Trusted by companies across industries
What an SMS that sells looks like.
It reaches any mobile, no app needed, and takes them straight to the product's page.
Today 12:30
Ana, the Bruma Street dropped from $100 to $85. White and easy to match. Pick yours from their page:Ana, the Bruma Street dropped from $100 to $85. White and easy to match. Pick yours from their page:
hello.link/bR7k2P118 characters, 1 SMS
Delivered
Do you have them in size 9?
In Colombia, SMS go out from a short code over a direct carrier connection; in Uruguay, over direct connections with Antel, Claro and Movistar.
Everything an SMS that sells does.
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Thursday, 10:00 Scheduled
Campaigns with their name and their coupon
Write once with tags such as the name or the coupon, choose who gets it and schedule it.
In Colombia, it goes out within the allowed hours, Monday to Friday from 7 a.m. to 7 p.m. and Saturdays from 8 a.m. to 3 p.m.
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Bought shoes and didn't come back
- Bought in Shoes in the last 6 months
- Didn't buy in the last 30 days
- Lives in Medellín
Segments that update themselves
Build your audience from what each customer does, such as what they bought, when, or where they live. Each one joins and leaves on their own.
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Bruma's campaign-
D Diego Has WhatsApp Goes out by WhatsApp -
A Ana No WhatsApp Goes out by SMS
WhatsApp where it can, SMS where it can't
A campaign for WhatsApp and SMS goes out on WhatsApp first; if WhatsApp says the number doesn't have it, that customer gets it by SMS.
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BRUMA Scan to get Bruma's newsSubscribed
I want to get Bruma's news
Subscribers with one message
A QR code or a link opens the Messages app with the text ready; once they send it, that customer is subscribed.
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- Sent12,400
- Delivered12,164
- Clicks1,860
Measure every SMS
Sends, deliveries, clicks and attributed sales per campaign, next to what your SMS cost.
An SMS doesn't report when it's read; a delivery is the one the carrier confirms.
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A
STOP
Ana opted out and gets no more campaigns.
- Night hours, sends wait
- CRC do-not-contact registry, daily
- Colombia's legal hours
Sends that look after your customers
Whoever replies STOP stops getting your campaigns at once, and your sends wait outside your night hours.
In Colombia, we check the CRC's do-not-contact registry every day, and those numbers stay out of your campaigns.
The Playbooks that write by SMS.
The AI sales Playbooks write by SMS to each customer who has neither WhatsApp nor an open conversation, before push or email.
The more you grow, the less you pay per SMS.
You pay for each SMS the carrier accepts, at a price that drops with your plan. Small, Grow and Pro include SMS every month.
| Plan | Price per SMS | Included per month |
|---|---|---|
| Starter | $9/SMS | No SMS included |
| Small | $7/SMS | 40K included |
| Grow | $6/SMS | 200K included |
| Pro | $5/SMS | 550K included |
| Plan | Price per SMS | Included per month |
|---|---|---|
| Starter | $U3/SMS | No SMS included |
| Small | $U2.20/SMS | 1K included |
| Grow | $U1.80/SMS | 7K included |
| Pro | $U1.50/SMS | 20K included |
Estimate your SMS cost.
- SMS a month
- Included in your plan
- SMS cost a month
It all fits in what your plan includes.
An estimate for one-part SMS at each plan's price per SMS. It doesn't include the plan's monthly price.
If an SMS fails, it isn't charged. One over 160 characters, 140 with accents or 70 with emojis goes out in parts, and each part counts as one SMS.
See all pricesSMS, ready in three steps.
- 1
Create your account
SMS is on from day one, with no number to set up, for your customers in Colombia and Uruguay.
- 2
Connect your store
Bring your customers, products and orders from Shopify, VTEX, WooCommerce and other platforms to segment and personalize.
- 3
Turn on your Playbooks or send a campaign
Let the AI write to each customer, or send to a segment, and measure sends, clicks and sales.
FAQ
Before you send your first SMS.
Which countries does it work in?
Colombia and Uruguay. In Colombia, SMS go out from a short code over a direct carrier connection; in Uruguay, over direct connections with Antel, Claro and Movistar.
Do I need a number of my own?
No. SMS is on in your account from day one, with no number to set up.
How much does it cost?
You pay for each SMS the carrier accepts, at a price that drops with your plan, and Small, Grow and Pro include SMS every month. If an SMS fails, it isn't charged.
Can I use accents and emojis?
Yes. An SMS holds up to 160 characters without accents, 140 with accents and 70 with emojis; a longer one goes out in parts, and each part counts as one SMS.
How do you handle opt-outs?
If a customer replies STOP, they stop getting your campaigns and marketing messages at once. In Colombia, we also check the CRC's do-not-contact registry every day, and those numbers stay out of your campaigns.
Can I tell whether they read the SMS?
No, an SMS doesn't report when it's read. You see the send, the delivery the carrier confirms, the clicks on its link and the attributed sales.
Can I send SMS from my own system?
Yes, with Hellotext's API, which takes each message's recipient and text.
Your next sale can arrive by SMS.
Create your account and let the AI write to each customer at the right moment.