Email for eCommerce

AI Playbooks write each customer's email in your brand, with the products from your catalog that fit them. From your own domain.

No card to get started

Compatible with
Shopify VTEX WooCommerce

Illustrative emails from Bruma, a fictional store, with sample products and prices.

Trusted by companies across industries

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What an email that sells looks like.

Hellotext builds every part, in your brand, for that customer and from your domain.

Campaign and Playbook emails carry one-click unsubscribe, on a page in your brand. Every email goes out in HTML and plain text, adapts to phones and has a version for Outlook.

Everything your email needs.

  • Design without code

    Build each email with text, image, button, products, divider and table blocks, and check it on desktop and on a phone.

    Before a campaign, you can send yourself a test email.

  • Templates and appearances

    Start from 15 ready-made templates, each with a message and an email version, and save your brand in an appearance.

  • Campaigns to your segments

    Pick lists or segments, exclude whoever doesn't belong and send now or schedule it. You can pause it, and it never goes out at night.

  • Replies, in your Inbox

    When a customer replies to an email, the reply lands in the same conversation, next to their other channels.

  • In your journeys too

    Add an email version to any step, or leave email as the last channel when the others aren't there.

  • Measure every link

    Follow each campaign's funnel and every link's clicks, with the sales it attributes.

The Playbooks that write by email.

The AI sales Playbooks, and order cancellation, write in your appearance to every customer they reach by email. You choose which ones use it.

Email, ready in three steps.

  1. 1

    Verify your domain

    Add your sender name and address, and add the three records the wizard shows you to your domain. It's checked every five minutes and the sender switches on by itself.

  2. 2

    Choose your appearance

    Upload your logo, pick your colors and font, and start from a template or from your message's content.

  3. 3

    Send and measure

    Turn on the AI Playbooks, schedule campaigns to your segments and follow each email's clicks and sales.

FAQ

Before you turn on email.

Which plan is it on?

From the Pro plan. Delivered emails count toward the messages included in your plan.

Which address do they come from?

From your own address and domain, with the name you choose. You verify the domain with three DKIM records, and sending goes through Amazon SES.

Do I need to know design?

No. You build the email with blocks, your appearance gives it your brand and you get 15 templates to start from. Every email adapts to phones.

How are the products picked?

For each recipient, the Products block picks the best match for that customer, the most popular, the newest or the highest discount, and you can limit it to a collection, a category or a tag.

What about unsubscribes?

Campaign and Playbook emails carry an unsubscribe link and the email apps' one-click unsubscribe. Anyone who unsubscribes stops receiving messages on every channel, and a spam complaint unsubscribes them too.

What can I measure?

Each campaign's deliveries, engagement and conversions, every link's clicks and the attributed sales, with email next to your other channels in your reports.

Every customer, their own email.

Turn on email and let the AI write it in your brand, for each of them.